Re-writing, Usability Testing, & PHAB Requirements

Thursday, October 12, 2017
9:30 am10:00 am

As a process improvement strategy, South Heartland District Health Department systematically reviews their health information/education. Using health literacy writing best practices, such as plain language and usability testing, SHDHD re-vamped their Norovirus education fact sheet. Their data shows an improvement in user information retention, as a result of utilizing these best practices.